privacy policy

Privacy policy

Last update: November 2023
Publication manager: Arnaud Anchelergue
This Privacy Policy sets out how Multicam Systems uses and protects any information that you give us.
The multicam-group.com portal and the “MULTICAM Group” application are the property of Multicam Systems SAS, headquartered at 94 rue des Sorins 93100 Montreuil, France.
Please note that this privacy policy may be modified or supplemented at any time by Multicam Systems, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In this case, the date of the update will be clearly identified at the beginning of this policy. These modifications are enforceable against the user as soon as they are put online. The user is therefore advised to consult this privacy policy regularly in order to be informed of any changes.
This Privacy Policy is an integral part of the General Terms and Conditions of Use available here wpcodeself: as such, capitalized terms have the same meaning as given to them in the GTCU.[insert link]

1. PERSONAL DATA / WEBSITE multicam-group.com

In general, you can visit the Multicam Systems website at http://multicam-group.com/ (the “website”) without disclosing any personal information about you.
If you would like more information about our products, a contact form is available on our http://multicam-group.com/ portal. To this end, Multicam Systems will ask you to provide your last name, first name, e-mail address, telephone number and company (hereinafter your “personal information“).
By using our services, you agree to provide accurate, valid and complete personal information.
But in any case, You are under no obligation to transmit this information to Multicam Systems.
By providing this information, you expressly agree that it may be processed by Multicam Systems, for the purposes indicated in point 2 below and for the purposes stated at the end of each form.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended, Multicam Systems informs you of the following points:

1.1 Identity of the data controller
The data controller is Multicam Systems, headquartered at 94 rue des Sorins 93100 Montreuil.
Telephone: +33 9 72 58 67 28

1.2. treatment purposes
Multicam Systems may process your personal information:
(a) in order to provide You with the information or services You have requested (in particular: sending You the Newsletter, commercial offers or testimonials; and/or
(b) to contact you regarding various Multicam Systems events, including, but not limited to, service or product updates and customer support.

1.3. Beneficiaries
Multicam Systems is the recipient of your personal information. This information is never transmitted to a third party. Multicam Systems does not sell the personal information of visitors and users of its website.
Multicam Systems adheres to strict conditions regarding confidentiality, use and data protection.

2. PERSONAL DATA ON THE APPLICATION OF MULTICAM GROUP

MULTICAM SYSTEMS designs innovative live video recording systems. This hardware + software solution is distinguished by its ergonomic design. Its intuitive interface makes it possible to produce video content without any particular audiovisual knowledge.
The Multicam Systems application has been developed for Windows.
Through our software solution, we collect two types of information:

  • Support information to report observed malfunctions.
  • Information relating to our interface with third-party APIs such as Facebook’s to simplify the creation and publication of your live events on the Internet via Facebook Live.

2.1 Information collected via the medium
As part of our support service, we collect your name and e-mail address in order to identify you when we receive logs from your machine. We may also, to ensure quality support, need to retrieve data you have produced on the machine, such as video recordings and graphics. Your data may be used for internal tests to understand and resolve the problem. This data is immediately deleted once the problem has been resolved.
However, You are under no obligation to transmit this information to Multicam Systems.

2.2 Information collected via the Facebook API
To simplify the creation of your live events and images on the Internet, we have added an interface with the Facebook API. For more information on the privacy policies of these services, please refer to the following links: https://developers.facebook.com/policy/
L’intégration avec l’API Facebook nous oblige à collecter votre identifiant et un jeton de clé pour sécuriser les échanges. Cet identifiant est stocké dans le stockage interne du système.
In this context, Facebook, as processor of data collected in connection with the use of the Facebook API interface, has undertaken to provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures to ensure compliance of the processing with the requirements of the regulations in force.

2.3 Information collected via the Youtube API :

The data used/stored are :

  1. Regional code: for display and storage on the user’s multicam station
  2. User name: for display and storage on the user’s multicam station
  3. Avatar: for display and storage on the user’s multicam station
  4. User local: for display and storage on the user’s multicam station
  5. User playlists for display (storage of the playlist ID for a worflow saved when automatically added to a playlist, storage done on the user’s multicam station)

multiCAM Systems does not share any of this data with third parties. This data is only used in connection with the use of the Youtube API services. Users may contact multiCAM Systems or the developer with any questions or complaints regarding privacy practices.

In addition to the normal procedure for deleting data stored by multiCAM, users can revoke mutlicam’s access to their data through Google’s security settings: https://myaccount.google.com/permissions?pli=1

2.4. Recipients of this information
Multicam Systems is the recipient of your personal information. This information is never transmitted to a third party. Multicam Systems does not sell the personal information of visitors and users of its website.
Multicam Systems adheres to strict conditions regarding confidentiality, use and data protection.

3. PERSONAL DATA ON THE APPLICATION OF MULTICAM GROUP

3.1. Rights of persons concerned

3.1.1.In accordance with the regulations in force, Law No. 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 17, 2016 (GDPR), the Customer has several rights and in particular the following rights:

Data access and communication rights
You have the right to access your personal information.
However, due to Multicam Systems’ obligation of security and confidentiality in the processing of personal data, you are hereby informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic server). ) or a signed photocopy of your valid ID (in the case of a written request).
Multicam Systems informs you that it will be entitled, if necessary, to refuse manifestly abusive requests (due to their number, repetitive or systematic nature).
To help You with your request, and in particular if You wish to exercise your right of access by sending a written request to the postal address mentioned in point 1, You will find a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”) by clicking on the following link. We also ask You to prove your identity by providing 2 pieces of approved identification.
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectify data
By virtue of this right, the law allows you to request the rectification, updating, blocking or deletion of data concerning you which may be inaccurate, incorrect, incomplete or obsolete.
You can also define general and specific directives concerning the fate of personal data after your death. Where applicable, the heirs of a deceased person may request that their relative’s death be taken into account and/or that the necessary updates be carried out.
To help You with your request, in particular if You wish to exercise your right of access or exercise this right on behalf of a deceased relative, by sending a written request to the postal address mentioned in point 1, You will find a model letter drawn up by the CNIL by clicking on the following link. We also ask you to prove your identity with 2 pieces of approved identification.
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to object
Right to object
To help You in your efforts, particularly if You wish to exercise your right to object by sending a written request to the postal address indicated in point 1, You will find a model letter drawn up by the CNIL by clicking on the following link.
https://www.cnil.fr/fr/modele/courrier/sopposer-la-reception-de-prospection-commerciale-par-mail-sms-courriers
We also ask you to prove your identity with two pieces of approved identification.

Right to data portability
Under this right, the law entitles you to request that the personal data you have provided to us be transmitted to you in a structured, commonly used and machine-readable format, which you are allowed to transmit to another controller without us interfering with it :

  • Your data has been processed with your consent or as part of an application contract; and
  • Processing is carried out using automated procedures.

If technically possible, you may also request that we transfer your data directly to another data controller.

Right to erasure (“right to be forgotten”)
En vertu de ce droit, la législation vous permet d’obtenir la suppression de vos données dans les meilleurs délais, dans les conditions énumérées à l’article 17, paragraphe 1, du RGPD.
Likewise, we may object to the deletion of such data in the cases provided for in Article 17(3) of the GDPR.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-Vous-concernant-dun-site-internet

3.1.2 All these rights may be exercised by writing to us at the postal address given in point 1.

3.2. Response times
Multicam Systems undertakes to reply to your request to exercise your rights or to any other request for additional information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

3.3. Complaints to the competent authority
If You consider that Multicam Systems is not complying with its obligations with regard to Your Personal Information, You may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which You may send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

3.4. Contact
If you have any questions about our privacy policy, please contact us by e-mail at contact@multicam-systems.com.

3.5. Data processing
We use Google Analytics to collect information about your browser when you visit multicam-systems.com. For more information on the privacy policies of these services, please consult the following links: Google privacy policy.

3.6. Retention period for personal information
In accordance with current regulations, processed data is kept for a limited period, generally only as long as is necessary for processing.
In order to resolve disputes, prevent fraud, abuse and/or enforce the general terms and conditions of use, we reserve the right, in accordance with legal and regulatory requirements, to retain certain processed data for a limited period, even if it is no longer required for the purpose of processing.

3.7. Security and protection of personal information
We make every effort to respect the protection of the data that You communicate to us, in particular by using various functionalities and security procedures in compliance with specific legal and regulatory requirements.

3.8 Cookies
In addition to the personal information you provide, we may use cookies and web beacons when you connect to and use our website and application.
Cookies are files sent to the browser and stored on the computer’s hard disk. The cookies used record information relating to browsing on the Site (pages consulted, date and time of consultation, etc.), which the Site can read during subsequent visits and/or connections. These cookies are used to facilitate use of the Site by displaying information entered during use of the Site at the time of the last connection, and to carry out statistical studies on use of the Site (number of transfers, connection time, etc.) and measure the audience.
Cookies are frequently used on the Internet. By using the Site, you accept that we place cookies on your device and you authorize us to access them the next time you visit the Site.
However, you may object to their use at any time by configuring your device preferences to no longer accept cookies.
however, if you refuse the use of cookies or disable them, you may no longer be able to access certain parts of the website.
For your information, you will find the necessary information to authorize or refuse the storage of cookies by visiting the following links:

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MULTICAM SYSTEMS SAS

94 Rue des Sorins, 93100 Montreuil

  • +33 9 72 58 67 28

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